If you would like to upgrade/downgrade your account please see the following
You can browse to our website at https://hostek.com/ and find the plan that you are wanting to upgrade/downgrade to based on the specifics of what you are needing.
Once you know the plan that you are wanting to upgrade/downgrade to please submit a support ticket using the email address that we have on file for your account including the following information.
Your current domain name.
The answer to the security question on your account or the most recent password that you use to login to your control panel for (for verification).
The package that you are currently on and the package that you are wanting to upgrade/downgrade to.
What cycle amount do you want the plan to billed on (Billed monthly or billed annually).
Once we receive your request our support team will get your account upgraded/downgraded and notify you once it's complete.
If you are wanting to downgrade to a specific package we have to verify that your website currently meets the usage limits of the plan you are wanting to downgrade to.
If your website is over the limits of the plan that you are wanting to downgrade to you will need to find another plan that fits your usage and needs.